PRI Bids - PRI Services Q and A

PRI Services Q and A

With ISDN PRI we deliver an all digital, flexible, cost-effective solution that not only improves your network performance and trunking efficiency, but that also supports advanced call identification features that let you improve service.

What is ISDN PRI Service?

  • ISDN PRI is a local exchange access service that creates a direct digital connection to a Carrier's central office to provide voice, data, image, and video services on a single circuit or line.

  • How Can we leverage the features of IDSN PRI?

Use your existing infrastructure to enable all digital, high-speed voice and data applications that increase productivity.

Dynamic Channel Allocation
Dynamically allocate channels to adapt to changes in traffic patterns and increase trunking efficiency by up to 30%, reducing total trunks required.

Use an Advanced Feature Set
Leverage advanced features to support call center applications, or to extend the life and value of an existing PBX system, while reducing call set-up and connection time by up to 90%

Connect Multiple Locations
Cost-effectively connect multiple locations with guaranteed, two-way bandwidth that can carry voice and data, all via the PSTN

Transfer Large Files
Transfer large volumes of data and enhanced voice over instantaneous connections with superior transmission quality

Disaster Recovery Solution
Implement a cost-effective, robust disaster recovery/back-up solution to protect mission critical traffic on a wide area network or traditional T-1.

What is the Maximum PRI Bandwidth?

ISDN PRI has a total bandwidth of 1.544 Mbps, which can be configured in a variety of ways to suit your specific communications requirements.

Can we add additional Circuits?

Once a basic 23B + D configuration is installed, additional 24B circuits can be added as necessary with signaling controlled by the original D channel

What types of applications can we run over ISDN PRI?

The additional speed and capacity of ISDN PRI will enable your business to take advantage of a variety of high-bandwidth applications, including:

  • - PBX trunking/voice applications
  • - Internet access for multiple users
  • - Videoconferencing
  • - LAN and WAN connectivity
  • - Host computer access
  • - Large File Transfer

Global Communications Group Q&A

What are your Customer Service hours?
The service providers operate 24x7, 7 days a week. If you need to reach our headquarters office, we are available between 8am to 5pm MST.

How will I be billed?
We represent multiple companies and have negotiated competitive rates with each. You will be billed for the services you use by the underlying service provider.

Why should I work with GCG instead of the Carrier directly?

  1. Service. When you need help, we're only a phone call away, and you won't be sitting on hold waiting for us.
  2. Rates. We have negotiated pricing for services. In most cases, our rates are lower than those offered directly through the carriers providers.
  3. Choice. As a Master Agent representing different carriers, we work with you closely to choose the services that fit your requirements.
  4. Additional Telecom Services. Please utilize us for your office internet, voice, and data service needs
  5. Experience. Global Communications Group endeavors to be at the forefront of the technology. Our professional consultants have worked directly for major carriers over the past twenty five years implementing telecom services and supporting small, medium, and large business accounts.
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